Frequently Asked Questions.
Uk- European – USA & Canada Delivery
-Apparel items will be dispatched within 4-12 working days of placing order.
If you have ordered multiple items we will try to put all items together whenever possible, however you may receive your order in more than one delivery.
What’s is your return Period?
Ravishing Revs offers a 30 days to return your goods from the date you receive them!
How to Return your items?
Please email us at returns@ravishingrevs.co.uk and we will send you our returns form.
Send the items back to our return address using a courier of your choice using a courier of your choice via a tracked service.
Ensure all goods are returned as new, unworn and in the original packaging.
Please remember to ask for proof of postage receipt!
What is our returns process ?
Once you return arrives at our factory we’ll begin to process it as soon as possible! Please allow 5 working days for us to process your return.
We will issue a refund and the funds will return to your account. You will also get a refund confirmation email. Please allow up to 8 working days for your refund amount to reach your account.
What is Our Returns Address?
Our returns address is on the returns form.
Other Returns Information
-All shipping costs are the responsibility of the customer.
-We do not offer free returns.
-We do not accept exchanges, and you’ll now need to place a new order if your chosen size doesn’t quite fit right.
-Anything returned outside of 30 days policy will not be eligible for a refund, instead we can only offer a Gift Card if the goods arrive in new, unworn condition.
-Items that are returned and are no longer in their original conditions are not eligible for a refund.
-Discounted items where you applied a code at checkout are eligible for the full 30 day returns policy as normal.
if you need to fill in a customs form, please ensure this is clearly marked as ‘Returned goods’ as Ravishing Revs will not be responsible for paying any returns customs feed.
Washing & Drying
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors.
Use non-chlorine bleach, only when necessary, No fabric softeners.
Tumble dry low, or hang-dry for longest life.
Ironing
Cool iron inside-out if necessary. Do not iron decoration.
Drycleaning
Do not dry clean.